Here are some of the important questions you might ask. If you can't find the answer you are looking for, please feel free to contact us and we will be very happy to assist you.
Yes, your website name, or "domain" name is registered by us via the relevant authorities with you or your company listed as the legal registrant. This means your website "name" is under your control.
Generally .co.uk website names are valid for 1 year. The cost of renewing would be approximately £15-00. A .com domain would cost around £20 p/a.
No, your website package rolls over on a monthly basis. If your circumstances change and you no longer need a website, all we ask is 30 days notice. Renewal fees already paid are non-refundable.
When we agree to build a website for you, we immediately commence groundwork on your site. This entails securing your website name, configuring all the files and programmes that make websites work and sourcing imagery and artwork. We also allocate design time and work schedules to ensure we are always on hand to deal with your queries promptly. The deposit is non-refundable.
Final payment is due 4 weeks after the initial sign up or on completion of the website, whichever comes first.
On a daily basis we monitor and maintain all our websites, this includes security checks and software upgrades. We also ensure the servers are running at optimal levels to ensure your site is not interrupted by technical glitches. The cost also covers the cost of keeping your website files safe and providing email services.
We also provide email and phone support whenever you need us or have any questions. This is subject to reasonable usage, basic premise being we will respect your time and know you will respect ours.
Hosting fees are payable via standing order by the 15th of each month, you will receive detailed instructions on this via email.
Generally .co.uk website names are valid for 1 year. The cost of renewing would be approximately £15-00. A .com domain would cost around £20 p/a. This is invoiced annually.
Generally we would have a phone chat to get to know each other and for us to gain an initial understanding of your needs. This is followed up by an email quotation which is based on your specific requirements.
On acceptance of our offer, we will issue an invoice for the deposit which may be paid by debit or credit card (through Paypal) or BACS transfer.
On receipt of the deposit, we will produce a number of design drafts for your consideration.
Once a design concept is agreed on, we will build the site framework and commence content insertion. This can be done by sending us the content in text format or we can also arrange access to the site so you can upload content yourself whilst the website is being built.
After final checks and tests your site will be launched.
At every stage we will supply you with guidance and support to create a website that really works for you!
Generally .co.uk website names are valid for 1 year. The cost of renewing would be approximately £15-00. A .com domain would cost around £20 p/a.
From time to time you may require new functionality or enhancements to your website which involve technical expertise and time. This may be adding new sections, team profiles, or any other substantive changes. Our hourly rate would be £45.
If you have any other questions, please contact Mark on 07714 398 776 or email:
For general information about websites and how search engines work please visit our Website Resources for Therapists section.
Yes, you can cancel your website at any time. Any fees and hosting paid are non-refundable.
No, the content you supply to us is yours and it is assumed that all rights to that content are owned by you. This means that material sourced from other websites or sources should be done with permission and acknowledgment. This remains the responsibility of the site owner to ensure your content does not infringe any intellectual property rights.
We are a Limited Company registered in England and Wales
Registration Number:
735 9434
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